How can I close my account ?
You can contact your account manager and send them a request to close your account. Closing the account will take a few working days, after which you will be sent an official letter about the account closing
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Which currencies are supported by my business account?
All major currencies are supported for sending, receiving and exchange, including USD, EUR, GBP, CAD, AUD, JPY as well as USDC. For any additional spicific currencies please ask your account manager / support officer.
Can I set up multiple users or roles for my business account?
You can only have one user per account. Only authorized users can have access to the account. Please remember, it's important to keep your account access details secure to prevent unauthorized access to your business account.
What documents do I need to open a PaySaxas account?
When applying for an account online, please ensure that you upload the following documents: a) Copies of the passport(s) of the directors and shareholders (valid for more than 6 months) b) Proofs of address of all directors and shareholders (not ...
How can I get in touch with my account manager/customer support?
You can contact us by email, the chat in the website, or if you already have an account via Telegram/WhatsApp with your account manager. You can also contact us by phone. The channel of communication with your account manager can be arranged if you ...
Are there any restrictions on the type of businesses that can open a PaySaxas account?
PaySaxas does not cooperate with representatives of high-risk businesses: Forex, Gambling, Dating, Casino, ICO, Adult, etc. We kindly ask you to clarify your type of business with our account managers/custumer support. As the list is quite broad, our ...