What hours can I contact my account manager/customer support?

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• How can I get in touch with my account manager/customer support?

  You can contact us by email, the chat in the website, or if you already have an account via Telegram/WhatsApp with your account manager. You can also contact us by phone. The channel of communication with your account manager can be arranged if you ...

• What languages are supported for account managers / customer support ?

  Our specialists know several languages, as we work with more than 100 countries around the world. However, it is preferable to communicate with customer support in English.

• What should I do if I have an urgent question outside of office hours?

  You can always contact your account manager and clarify if it is urgent, usually, you have more than one account manager, and you will also have numbers to contact if it is urgent.

• How can I close my account ?

  You can contact your account manager and send them a request to close your account. Closing the account will take a few working days, after which you will be sent an official letter about the account closing

• Which currencies are supported by my business account?

  All major currencies are supported for sending, receiving and exchange, including USD, EUR, GBP, CAD, AUD, JPY as well as USDC. For any additional spicific currencies please ask your account manager / support officer.