What to do if I forgot the details of my email address?
In this case, you will need to contact your account manager through another means of communication, such as your registered phone number, or any other channel you have established with your account manager prior
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I forgot my password, what do I do?
If you forget your password, please follow the steps below: 1. Select "Forgot password" from the Log in page. 2. Enter your registered email address and click on the "Next" button. We will send instructions to your email to reset your password.
Phishing (not fishing)
Don't get confused! Phishing is like fishing, but for personal information. Instead of using a fishing rod and bait, scammers use sneaky tricks on the internet to try and catch your private info, like passwords or credit card numbers. They might send ...
What else can I do to stay safe from fraud?
There’s also things you can do to better protect yourself: - Make sure we have the most up to date contact details for you so you can be reached if suspicious activity is seen on your account. - Never share your login details with anyone over the ...
Can I get a verification letter?
Yes we can provide an account confirmation letter. Please ask your Relationship Manager - they would be happy to help, or email support@paysaxas.com.
Digital hygiene
Digital hygiene (which you may already know about, but just in case) refers to a set of rules and guidelines for keeping your digital devices and the information stored on them safe. These rules need to be followed as diligently as regular hygiene ...